Mary Whisner, Relevance, Choices, and the Goldilocks Problem, 103 Law Libr. J. 307 (2011), https://digitalcommons.law.uw.edu/librarians-articles/49
Law Library Journal
Ms. Whisner ponders a core question in answering reference queries: How can we know whether what we find is relevant to what the questioner wants? Her article provides criteria to consider and some guidelines for choosing sources in response to a query.