Satō Iwao, Abe Masaki & Ohta Shōzō



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A central component of the Civil Litigation Behavior Research Project (2003-2008) and the successor Civil Litigation Research Project (2016-2020) was a set of surveys of litigants in civil cases.1 For comparison purposes, each project also included a survey of the general public, containing a number of identical or similar questions. Among the many aspects of the litigation experience covered in the surveys, several questions focused on the lawyer-client relationship. These included questions about access to lawyers, advice by lawyers, and client evaluations of and level of satisfaction with the lawyers who represented them. After briefly examining some of the ways in which the Japanese legal profession changed in the ten years between the projects, this essay will compare results from the two studies, with a focus on items appertaining to the lawyer-client relationship.

Title of Book

Gendai Nihon no Funsō Katei to Shihō Seisaku – Minji Funsō Zenkoku Chōsa 2016-2020 [Dispute Resolution and Justice Policy in Present-Day Japan: Nationwide Civil Dispute Survey 2016-2020]



Publication Date


Document Type

Book Chapter


University of Tokyo Press


Comparative and Foreign Law | Law and Society | Legal Profession


Original English language draft. The published Japanese version was translated by Iida Takashi and Yamaguchi Aya

How Do Japanese Clients View Their Lawyers -- and How Did Those Views Change over the Decade between Surveys? [Bengoshi ni taisuru soshōtōjisha no hyōka – 10nen de hyōka wa dou kawatta ka]